Insights
Insights
Strategic notes on AI, automation and business technology — written to clarify, not to hype.
AI
Where AI actually creates value in business workflows
AI is useful when it sits inside a real process — not when it is added as a layer of novelty on top of unclear work.
Automation
Why automation projects fail before development starts
Failed automation is rarely a technical failure. It is usually a failure to agree on the process that should exist.
Business Technology
How to identify a process worth automating
Not every slow process should become software. The ones that should are frequent, expensive, and already somewhat structured.